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Terms and Conditions – Clients

The following information describes how our relationship works and forms a binding agreement between All About Travel and our clients.

General

  • All About Travel is an online accommodation directory and booking site for accommodation establishments within South Africa.
  • All About Travel is an online booking site for international hotels, powered by Expedia.com
  • The All About Travel website is owned and operated by All About Travel. Databases, information and systems are the property of All About Travel.
  • All About Travel is a registered closed corporation, registration number 2008/182433/23
  • Transaction currency on All About Travel is ZAR (South African Rand) and the merchant country is South Africa.

Cancellations and Refunds

  • Cancellation policies vary between establishments. It is the client’s responsibility to check cancellation policies which are listed on each establishment’s information page.
  • All About Travel will not be held liable for any cancellation penalties however arising.
  • Refund policies vary between establishments. It is the client’s responsibility to check refund policies which are listed on each establishment’s information page.
  • All About Travel will not be held responsible for any refund penalties levied on the client.

Terms between All About Travel and clients

  • Clients are responsible to ensure that they have the correct travel documents when travelling. The onus shall remain on the client at all times to ensure that he/she has a valid passport (valid for at least 6 months after return to their country of origin), visas and re-entry permits, vaccinations, inoculations, health requirements (including and not limited to Malaria precaution and yellow fever), International Driver’s License and sufficient travel insurance.
  • All clients will make their own final accommodation choice and will not hold All About Travel responsible for any problems arising or expectation shortfalls experienced while staying at the various accommodation establishments. The onus shall remain on the client to ensure that all their requirements are met before making a final booking.
  • All About Travel’s clients should advise All About Travel immediately of any irregularities at the establishment or false information provided. All About Travel cannot be held responsible for this, but will investigate and will take all matters up with the establishments direct and follow the correct course of action.
  • All About Travel will not be held responsible for any charges that appear on a clients’ credit card not levied directly by All About Travel (e.g. a credit card charge for any extras at the establishment etc), nor can we accept responsibility for having any of these charges reversed or corrected on behalf of the client. This is the sole responsibility of the client.
  • All About Travel's Supplier Terms & Conditions
    When booking travel services on a.stay.com, the terms and conditions of the specific travel supplier comes into effect. Please click on the links below to refer to individual suppliers’ terms & conditions. 
    LIVE BOOKINGS: Live bookings are powered by Nightsbridge. For terms & conditions click here
    CAR RENTAL: Online car rental bookings are powered by Holiday Autos. For terms & conditions click here
    TOURS & SAFARIS: Day Tours and Scheduled Safaris are operated by Thompsons Touring. For terms & conditions click here
    INTERNATIONAL HOTELS: Bookings are powered by Expedia. For terms & conditions click here.

Win a Break

  • All About Travel will run monthly giveaways / competitions.
  • Entries close at midnight on the 28th of each month and the winners will be drawn and notified via e-mail by the first Tuesday of the following month.
  • Winners will be announced on the All About Travel website and will be mentioned in the All About Travel newsletter. The judges’ decision is final.
  • Prizes can not be exchanged for any other giveaway.
  • Prizes do not include flights, car hire or any other items if not specifically mentioned in the giveaway.
  • Prizes are not redeemable for cash.
  • Prize bookings are to be made directly with the respective establishment.
  • Accommodation is subject to availability.
  • Prize complies with the terms of the respective giveaway.
  • Once entered into the competition, you will automatically be subscribed to receive the All About Travel newsletters.
  • All persons over the age of 18 years are eligible to enter the All About Travel giveaways.

Disclaimer

  • All About Travel does not perform site inspections of all the establishments listed on All About Travel.
  • Every effort is made to ensure that the information displayed on All About Travel is accurate and current. All material and information supplied by the various establishments is used by All About Travel on the basis that they own the rights to the said material.
  • All About Travel will not be held responsible for the accuracy of any information provided by the individual establishments / advertisers and hereby disclaim all liability for any loss, damage, injury or expense however caused that may arise from the use of or reliance upon, in any manner, the information provided through this service and does not warrant the truth, accuracy or completeness of the information provided by its advertisers.
  • All About Travel accepts no liability for changes, omissions or delays before or during the course of the stay occasioned by technical difficulties, weather conditions, strikes, unrest, war, communication breakdowns and / or events beyond the control of All About Travel
  • All information on All About Travel is there to serve as a guide only and is subject to change without any prior notice.
  • All rates published on All About Travel are subject to change without prior notice. It is suggested that that the client reconfirms rates and service expectations prior to making a booking.
  • All About Travel reserves the right to revise the terms and conditions of www.All About Travel without any prior notice and the client agrees that by making use of All About Travel he / she will be bound by any new terms and conditions set out by All About Travel.

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